Contact

We respond within 24 hours — every day

Customer Service

Every message is read personally. You will always hear back from a real person — not a bot, not an automated reply. We respond within 24 hours every day including weekends.

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Order Questions

For questions about your order, engraving details, or delivery please include your order number in your email so we can assist you as quickly as possible.

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Engraving Changes

If you need to make changes to your engraving please contact us immediately after placing your order. Changes cannot be made once production has begun.

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Returns and Exchanges

Email us with your order number and we will guide you through every step of the process.

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Press and Partnerships

For press inquiries or partnership opportunities please email hello@veramaren.com

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FAQ

Before reaching out please check our Frequently Asked Questions page — your answer may already be there.

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— Vera and the Vera Maren team